How do I add or change my personal information in my Umo account?

Umo Smartcard: You can add or change personal information in your Umo Account using the Umo website. Login to your account, scroll down to the bottom of the page and under the My Account section in the grey page footer, select the Contact Info link. Type in the new information in the appropriate field(s) then click on the Save Contact Info button.

Umo Mobile App: If you’re using the Umo Mobile App, you can add or change personal information by selecting the My Account option on the menu (three bars in the upper left corner of the app), then selecting Update Profile. Type in the new information in the appropriate field(s) then click on the Save Contact Info button.

You can also have your personal information updated by calling the Call Center at 336-883-7278.

Show All Answers

1. Can I use my Umo Mobile App or Smartcard to pay for the fare of another person that is traveling with me?
2. Can my family or friends use my Umo Smartcard?
3. How can I check my account to see my passes or stored value?
4. How do I add or change my personal information in my Umo account?
5. How do I check my pass expiration date?
6. I just purchased a pass, when can I use it?
7. I just used Umo on a bus, when will the fare payment be posted to my account?
8. I'm eligible for a discount when I ride, how does that work with Umo?
9. What are Alerts?
10. What is Umo Cash?
11. What is a Umo account?
12. What is Autoload?
13. What types of passes can I add to my Umo account?
14. Where can I buy my passes/fare media?