What are Alerts?

Alerts are automated messages that are sent to you by the Umo System when you have a low balance, when you're account has been loaded, etc. You can customize the types of Alerts that you get.

If you are using the Umo Smartcard, alerts will be sent to your email address. If you are using the Umo Mobile App, you can choose to receive the Alerts as a push notification to your mobile device or as an email.

Show All Answers

1. Can I use my Umo Mobile App or Smartcard to pay for the fare of another person that is traveling with me?
2. Can my family or friends use my Umo Smartcard?
3. How can I check my account to see my passes or stored value?
4. How do I add or change my personal information in my Umo account?
5. How do I check my pass expiration date?
6. I just purchased a pass, when can I use it?
7. I just used Umo on a bus, when will the fare payment be posted to my account?
8. I'm eligible for a discount when I ride, how does that work with Umo?
9. What are Alerts?
10. What is Umo Cash?
11. What is a Umo account?
12. What is Autoload?
13. What types of passes can I add to my Umo account?
14. Where can I buy my passes/fare media?